Privacy Policy
Australian Steel Projects understands the protection of personal and sensitive information is important. We are committed to respecting the right to privacy and protecting personal information.
This policy sets out how Australian Steel Projects may collect, store and use personal information. By providing your personal information to Australian Steel Projects, you consent to its collection, storage, usage and disclosure in accordance with this Privacy Policy.
Why do we collect personal information
The Privacy Act 1988 sets out requirements for collecting, storing, using and disclosing personal information. Personal information is information that says who we are, what we do and what we believe. Personal information is information that says who we are, what we do and what we believe. Names, addresses, phone numbers, email addresses, photos, bank account details, tax file numbers, super fund information, drivers licence details and academic records are a few examples.
The Australian Steel Projects website may collect information including your name, email address, physical address or phone number, which a user could provide, to information that cookies collect, like IP address and browsing activities. Australian Steel Projects does not collect credit card information through our website.
Australian Steel Projects collects and uses personal information only for the purpose for which it was provided and for directly related purposes. This is to provide your requested design, manufacturing, and installation services and sometimes we may also use your information for marketing services to provide information that we believe may be of interest to you.
Storing and protecting information
Australian Steel Projects stores information in different ways, including in paper and electronic formats. The security of your personal information is important to us. We have taken steps to protect the information we hold from misuse, loss, unauthorised access, modification or disclosure.
Security measures in place at Australian Steel Projects include system access requirements and IT security measures for our website and databases, managed by a third party and lock and keys for physical copies. We also have in place confidentiality requirements of our employees and service providers.
How do we use, store and disclose personal and sensitive information?
Australian Steel Projects and third parties to whom we may disclose personal information in accordance with this Privacy Policy, may use your personal information to:
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verify your identity and complete any necessary background checks
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research, develop, manage and administer marketing activities
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research, develop and market products, services, merchandise and special offers made available by us
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respond to or manage emergency situations
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administer, manage and provide you with access to the Australian Steel Projects website
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keep you up to date with information relating to Australian Steel Projects and related activities and opportunities.
Disclosing your personal information
Australian Steel Projects may disclose your personal information to a range of organisations which include, but are not limited to:
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companies we work with in carrying out our services and functions
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companies we engage to carry out functions and activities on Australian Steel Projects’ behalf, including marketing
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third-party service providers with any of the categories of use identified above
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our insurers
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relevant industry bodies
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in other circumstances permitted by law.
In some circumstances, personal information may also be disclosed outside of Australia. In such circumstances, Australian Steel Projects will use its best endeavours to ensure such parties are subject to a law, binding scheme or contract which effectively upholds principles for fair handling of the information that are suitably similar to the Australian Privacy Principles.
To improve our services
We may use your personal information to conduct analysis and research to improve our services. We may contact you to review our service delivery, ask for testimonials or ask questions on how we can improve. If you have any issues about this please let us know and we will not continue to do this.
Direct marketing
We will use non-sensitive personal information to improve our services and for marketing purposes. If you do not wish to receive e-mail or SMS from Australian Steel Projects, you may opt-out by using the procedure provided in the communication material.
Alternatively, you can contact us at any time via our website or the contact details set out in this policy or online to advise us you no longer want to receive communication from us.
Other disclosures
Australian Steel Projects may also disclose personal information:
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with your express or implied consent
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when required or authorised by law
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to an enforcement body when requested and necessary
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to lessen or prevent a threat to an individual or public health or safety.
Australian Steel Projects website
Australian Steel Projects will take all reasonable steps to ensure personal information collected, stored, used or disclosed is accurate and up-to-date. However, the accuracy of personal information that is provided to us both directly and indirectly is dependant on the source of this information.
Australian Steel Projects encourages all users to regularly review and update their personal information. If you would like to access personal information that we hold about you, we require you to put your request in writing, which you can do via email. If we cannot allow you access to your personal information, we will tell you why and, where possible, update it on your behalf.
Individuals may also request access to their personal information held by us by making a request via the contact details set out below. We will respond to your request for access within 14 days and endeavour to provide the requested information within 30 days. If you find that the personal information we hold about you is inaccurate, incomplete or out-of-date, please contact us immediately and we will see that it is corrected.
Please note, websites linked to or from our website are not subject to the same privacy standards, policy or procedures that Australian Steel Projects adheres to. Australian Steel Projects cannot take any responsibility for the collection, use, disclosure or security of any personal information that you provide to a website linked to or from Australian Steel Projects.
Website cookies
When users visit the Australian Steel Projects website, our system records certain information about their use of the site, using cookies. Cookies are small text files that help a website to remember user preferences to improve their experience. Information collected may include the web pages visited and other details of their visit to the site. This information is used to analyse and improve performance of the website and identify areas of interest for marketing purposes. Often, cookies may collect personal information, which Australian Steel Projects will treat in the same way as other personal information collected.
If you do not wish this information to be collected, you can disable cookies on your internet browser to prevent this, however this may limit the enhanced website experience that cookies offer.
Social networking services
Australian Steel Projects uses a range of social networking services such as Facebook, LinkedIn and Instagram to talk with members of the public and our staff. When you communicate with us using these channels, we may collect your personal information to respond with you.
Please note, social networking services linked to or from Australian Steel Projects’ social networking services are not subject to the same privacy standards, policy or procedures that Australian Steel Projects adheres to. Australian Steel Projects cannot take any responsibility for the collection, use, disclosure or security of any personal information that you provide to social networking services linked to or from Australian Steel Projects.
The social networking channels will also handle your personal information for its own purposes. These services have their own privacy policies, so please access the privacy policies for these services on their websites.
Privacy for employment and recruitment at Australian Steel Projects
Australian Steel Projects collects information to establish and maintain records for the employment and recruitment of staff. This may include employee information including names, birthdates, contact details, next of kin, bank details and superannuation details for purposes of payment, tax and in the case of an emergency.
This information is stored in both electronic and physical files. Our electronic files are managed by a third party and our physical files are locked. We are required to share these details by law with the Australian Tax Office and Services Australia.
Our employees can access their own personal information via our online employee database to update any information required.
Changes to information we have on file
If you would like to request any updates to the information we have on file about you please let us know. Please let us know by email at Admin@australiansteelprojects.com.au